USU
Solutions
Customers
Company
Resources
Contact us
Careers
Events
Blog
🔍︎
👤︎
EN
German
French
Italian
︙
Solutions
USU Software Asset Management
➤
USU Knowledge Management
➤
USU IT Service Management
➤
USU Self-Service Management
➤
USU IT Monitoring
➤
USU Cloud Management
➤
USU Digital Consulting
➤
Customers
➤
Trainings
➤
About USU
➤
Investor Relations
➤
Sustainability
➤
Partner
➤
Press
➤
Careers
➤
Freelancer
➤
Products
License Management
➤
Discovery
➤
SaaS Optimization
➤
Oracle Optimization
➤
Optimization for SAP®
➤
Cloud Cost Management
➤
Optimization for Engineering Software
➤
Services
SAM Services
➤
Products
Knowledge Management for Customer Service
➤
Knowledge Management for IT
➤
Knowledge Management for Enterprise Services
➤
Chatbots
➤
Services
Professional Services
➤
Industries
Automotive
➤
Finance and Insurance
➤
Manufacturing
➤
Products
IT Service Desk
➤
IT Self-Service
➤
IT Service Catalog & SLA
➤
IT Asset Management
➤
IT Change & Configuration Management
➤
IT Financial Management
➤
IT Service Portfolio & Service Design
➤
IT Project Portfolio Management
➤
IT Governance, Risk & Compliance
➤
Enterprise Service Management
➤
Products
IT Self-Service
➤
Customer Self-Service
➤
Employee Self-Service
➤
Self-Service Portal
➤
Products
IT Event Management
➤
System Monitoring
➤
Cloud Monitoring
➤
End-to-End Monitoring
➤
Service Monitoring
➤
IT Service Alerting
➤
Services
Professional Services & Training
➤
Products
Cloud Cost Management
➤
Hybrid Cloud Management
➤
Cloud Governance
➤
Services
Digital Experience
➤
Digital Process Automation
➤
Application Management Services
➤
E-Government Solutions
➤
Expert Staffing
➤
Custom Software Development
➤
Technology Partners
Liferay DXP
➤
Pega
➤
Disy Informationssysteme
➤
Success Stories
Customer Service Center
Courses
Classes
Management
Locations
Contact
USU Share Information
Financial Figures
Financial Reports
Financial Analysis
Ad-Hoc Announcements
Financial Calendar
Company mission statement
Whistleblower system
Find Partner
Become a Partner
Partner Portal
News
Press Review
Jobs
➤
Reach your goals
➤
Students
➤
FAQ for Candidates
➤
Open projects
FAQs for Freelancers
USU
✖
Resources
Content for Smart IT & Customer Service Management
Apply
Filter by
251 results
Topic interest
Adobe
(2)
Application Management
(1)
Artificial Intelligence (AI)
(9)
Audit
(9)
Case Management
(2)
Chatbots
(13)
Cloud
(42)
Cloud Cost Mangement
(6)
CMDB
(1)
Customer Experience (CX)
(8)
Customer Service
(35)
Data Driven Services
(1)
Digital Experience Platform
(3)
Digital Process Automation
(5)
Digital Workplace
(1)
Discovery & Data Management
(8)
End-to-End Monitoring
(4)
Enterprise Service Management
(15)
Financial Services
(3)
Forrester
(2)
Gartner
(3)
Hybrid Cloud Management
(14)
IBM
(3)
IT Asset Management (ITAM)
(10)
IT Event Management
(1)
IT Financial Management (ITFM)
(3)
ITIL
(3)
IT Monitoring
(25)
IT Service Alerting
(3)
IT Service Desk
(2)
IT Service Management
(24)
IT Visibility
(6)
Knowledge Management
(67)
Liferay
(1)
Low-Code
(2)
Microsoft
(5)
Oracle
(5)
Pega
(7)
Predictive Maintenance
(1)
Salesforce
(6)
SAM Services
(11)
SAP
(14)
Security
(1)
Self-Service
(6)
Service Level Monitoring
(1)
Software as a Service (SaaS)
(27)
Software Asset Management
(88)
Systems Management
(5)
Umbrella Monitoring
(4)
User Experience (UX)
(2)
Vulnerability Management
(1)
Type
White Paper
(71)
Events & Webinars
(59)
E-Book
(53)
Flyer
(29)
Study
(11)
Report
(8)
Tool
(5)
Comparison
(3)
Podcast
(3)
Article
(2)
Event type
Date
Live Webinar
Cloud Cost Management: Cloudy with a Chance of Savings
Join our webinar to explore multi-cloud management and the importance of FinOps practices.
📍
Online
📅
18 Jun 2024
Register now
E-Book
Find the Best Knowledge Management Tool for Your Needs
Explore essential functions and criteria in knowledge management that are crucial for excellent customer service.
Download
White Paper
Smarter. Faster. Better. Customer Service with Generative AI
Explore the revolutionary impact of generative AI (GenAI) in customer service. Learn about enhancing workflows, immediate benefits, and more!
Download
White Paper
How to Prepare for Software Audits with Ease
This guide is essential in helping you achieve software compliance and savings with solid SAM data.
Download
White Paper
Navigating RISE with SAP®
The e-book describes what RISE with SAP is all about, its impact on licensing and audits, and what optimization options customers should consider now.
Download
E-Book
How to Find the Right Low-Code Platform
Find the right low-code platform with the right questions! Find out in our guide how to make the best choice for your company.
Download
Flyer
ITSM Starter Package
The ITSM Starter Package allows every customer to kickstart their new ITSM tool within 5 weeks.
Download
Study
CCW Market Study: State of Generative AI
CCW releases its market study on the state of Generative AI. This includes insights from USU Knowledge Management expert.
Download
Event
Double Down on Knowledge Management at CCW Vegas
Meet the USU Knowledge Management team at CCW Vegas from June 3-6, 2024, at booth #255.
📍
Las Vegas, NV, United States
📅
3 Jun 2024
-
6 Jun 2024
Register now
Flyer
The Big Cloud Waste in Numbers
Dive into remarkable insights! In today's multi-cloud landscape, companies face escalating complexity and overspending, making cost optimization…
Download
Live Webinar
Ride the AI Wave: Diving into the Future of AI in ITAM
Ride the AI wave with us in our latest webinar. We will cover everything from ITAM invoice management to the future of AI in ITAM.
📍
Online
📅
25 Jun 2024
Register now
White Paper
Mastering SAP Cost Optimization & Contract Negotiation
Our guide will help you gain sound insight into how SAP contracts are structured today.
Download
1
2
3
4
5
…
Last
Back to top ⌃