Webinar: Knowledge Center – the ACTIVE knowledge base
- Discover how USU Knowledge Center integrates in processes
- Learn how ACTIVE documents reduce the number of documents and so the time and effort involved in editing and maintaining them
- Obtain an overview of the wide range of functions: Questionnaires, guided dialogues, e-learning, correspondence management and much more
The webinar is aimed at people in charge at service centres, such as call centres, user help desks, IT service management or technical customer service.
The webinar comprises a presentation with a subsequent live demo in the form of a web conference (WebEx) with a parallel teleconference. After you have completed registration you receive an invitation to the webinar via WebEx along with your personal dial-in data. The webinar will be broadcast live and not recorded.