Webinars

On request

Webinar: Knowledge Center – the ACTIVE knowledge base

Empower your service with the leading knowledge base. Learn what opportunities the ACTIVE knowledge base offers.

Webinar: Knowledge Center – the ACTIVE knowledge base

On request

Webinar: 4 Key Myths about Self-Service

Just like the unicorn myths are riddled through the IT service industry. Don’t fall for these false truths by learning the 4 key myths about self-service.

Webinar: 4 Key Myths about Self-Service

On request

Webinar: 5 Secrets to Quickly Boost Your IT Support Speed and Quality

Are call handling times and customer experience vital to your service desk? Learn more about 5 great secrets that boost the power of your service desk.

Webinar: 5 Secrets to Quickly Boost Your IT Support Speed and Quality

On request

Webinar: The 6 Most Important Success Factors for Self-Service

Join this webinar to learn how to prevent your self-service portal from falling short of expectations as we discuss the self-service success factors!

Webinar: The 6 Most Important Success Factors for Self-Service

On request

Webinar: Web Self-Service for Multi-Channel

Customers prefer to look online for solutions themselves, rather than call customer service directly. How do you provide service easy on your website?

Webinar: Web Self-Service for Multi-Channel