Webinars

unymira decision tree webinar

On Demand

Build a Decision Tree in 20 minutes

Learn how to bring consistency and accuracy to your customer service processes with decision trees and build them in just 20 minutes.

Build a Decision Tree in 20 minutes
Unymira Webinar build a chatbot in 20 minutes for customer service

On Demand

Build a Chatbot for Customer Service in 20 Minutes

Learn how to setup a customer service chatbot in 20 minutes with Unymira! After a brief discussion, we'll create a new bot using participant feedback followed by a Q&A.

Build a Chatbot for Customer Service in 20 Minutes
Unymira CCW Webinar Banner

On Demand

Making CX Journeys More Simple, Consistent & Customer-Centric

The number of customer service channels, technologies and vendors is outpacing our ability to understand and manage them. How can companies resist adopting them ad hoc which i

Making CX Journeys More Simple, Consistent & Customer-Centric
Digital Strategy Study wbinar

On Demand

The Results of our Digital Customer Service Study

Digitalization in customer service: What are the opportunities, where are the risks, and what are the challenges in developing the appropriate digital strategy?

The Results of our Digital Customer Service Study
Service Revolution

On Demand

Advantages of professional Knowledge Management

5 Advantages to Using a Professional Knowledge Base in Service. Hear best practices and what a Professional Knowledge Base can bring to your organization.

Advantages of professional Knowledge Management