Apr 25, 2019

Unymira's Voice Service via Alexa featured on ICMI

Unymira is pleased to be featured in the April 2019 newsletter and website of ICMI. Director of Sales for North America Chris Rall writes about a cutting edge customer example which combined Unymira's Knowledge Center and Knowledge Bot with Amazon's Alexa to offer a new customer service channel for a German insurance company.

The full article is available at ICMI here

Learn more about offering voice service to your customers.


White Paper: Knowledge Management for Customer Service

What makes knowledge management different? Discover the must-have features to include in your RFP, how KM can reduce operating costs and 6 steps for planning your next project.

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