Oct 26, 2016

KCenter USU at the Call Centra in Prague

Again this year we are taking part in the most important event of the Call Center industry, the symposium “Call Centra”. Let’s discuss trends and chances of the Call Centers on November, 10th in Prague.

We would be pleased to present you our solutions for future challenges in the Service Center. With our ACTIVE knowledge base Knowledge Center you can verifiably increase your efficiency in your customer service. The active functionalities are unique to the market and support your agents to quick resolve during customer contact.

Furthermore, discover with us the capabilities and possibilities for the web self-service of tomorrow with Knowledge First. We will show you how our intelligent web self-service guides your customers step by step through your website and quickly and precisely provides the right information relating to all issues. Envision Web self-service.

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