Oct 13, 2017

KCenter USU AG named as winner of the Contact Center Technology Award 2017

The 12th-annual Contact Center Technology Award, presented by CUSTOMER Magazine, honors vendors and technologies that have embraced technology as a key tool for customer service excellence. This award distinguishes their success as innovators, thought leaders, and market movers in the contact center and customer care industries.

TMC, a global, integrated media company, has named Knowledge Center as a 2017 Contact Center Technology Award winner, presented by CUSTOMER magazine.

 “Congratulations to KCenter USU AG for being awarded a 2017 CUSTOMER Contact Center Technology Award. Knowledge Center has been selected for demonstrating innovation, quality and unique features which have had a positive impact on the customer experience,” said Rich Tehrani, CEO, TMC. “We’re pleased to recognize their achievement.”

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GARTNER REPORT: Justify Customer Experience Initiatives Using 4 Approaches

Overcome cost pressure and internal objects to CX projects and demonstrate the ROI of good service.

Read the Gartner Report