Thanks above all to strong license and SaaS business, consolidated sales of USU Software AG and its subsidiaries (“USU Group” or “USU”) in line with IFRS climbed by 10.3% year-on-year to EUR 22.9 million in the second quarter of 2019.
Unymira, a division of USU, has announced a new major release of its active knowledge management platform, Knowledge Center.
Unymira, a division of USU GmbH, will be presenting its digital customer service portfolio at the 20th Customer Contact Week (CCW) from June 24th to 28th at The Mirage in Las Vegas.
A Bavarian insurance company, the Versicherungskammer Bayern, is breaking new ground in customer service. Together with Unymira, a business unit of USU, Germany's largest public insurer successfully completed a cutting-edge project using Alexa ...
In order to leverage the great potential of digital customer services, USU's Unymira business unit is offering an innovative, and comprehensive portfolio of solutions at the ICMI Contact Center Expo 2019.
Unymira is pleased to be featured in the April 2019 newsletter and website of ICMI. Director of Sales for North America Chris Rall writes about a cutting edge customer example which combined Unymira's Knowledge Center and Knowledge Bot with Amazon's Alexa to offer a new
According to the figures for 2018 published today, USU Software AG increased its consolidated revenue (IFRS) by 7.3% year-on-year to EUR 90.5 million (2017: EUR 84.4 million).
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Unymira's Chris Rall was featured in the March 2019 issue Contact Center Pipeline and discusses knowledge management in the US market.
USU business unit Unymira has opened a new communication channel for customer service via Amazon’s Alexa.