USU Software AG announces figures for 2018 as well as dividend proposal
According to the figures for 2018 published today, USU Software AG increased its consolidated revenue (IFRS) by 7.3% year-on-year to EUR 90.5 million (2017: EUR 84.4 million).
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Unymira Publishes Study Results on Digital Strategy for Customer Service
Our latest study examines digital transformation in customer service and the challenges for companies in developing and implementing a digital strategy. How important is a digital strategy for customer service and what should it take into account for the future?
Unymira featured in Contact Center Pipeline
Unymira's Chris Rall was featured in the March 2019 issue Contact Center Pipeline and discusses knowledge management in the US market.
Unymira offers Customer Service Solutions via Alexa
USU business unit Unymira has opened a new communication channel for customer service via Amazon’s Alexa.
USU presents its latest Customer Service Innovations at CCW 2019
USU's unymira business unit is one of the first worldwide to offer voice powered customer service via Amazon's Alexa.
Unymira recognized as Top 10 Provider for Knowledge Management Solutions
Unymira, a business unit of USU, has once again been recognized for its intelligent and innovative knowledge management solutions.
Knowledge Center Now Available on the Salesforce AppExchange
USU is announcing the publication of Knowledge Center on Salesforce AppExchange.
Unymira announces new release of its Knowledge Base “Knowledge Center”
Unymira is pleased to release a new version of its best in class Knowledge Base “Knowledge Center”.
USU Software AG announces figures for third quarter and first nine months
USU Software AG (ISIN DE000A0BVU28) and its subsidiaries (hereinafter also referred to as the “USU Group” or “USU”) significantly improved their profitability compared with the previous year in the third quarter of 2018.
USU presents innovations at the ICMI Contact Center Demo 2018
USU’s unymira division is to present its knowledge-based portfolio pertaining to the topic of digital customer service at the ICMI Contact Center Demo.