As we all adapt to this unique and disruptive situation, I wanted to write to you with a quick overview of the situation at Unymira and assure you that it has had no impact on our ability to support you.
Our support team is fully staffed and already set up to work remotely. They are available to answer all of your questions and help with any challenges arising from this crisis such as quickly scaling up your self-service options.
As a global company, we are closely following the situation at all of our locations. At the same time, working in remote and distributed teams is nothing new for us. Our group-wide business continuity plan has ensured a smooth transition to virtual offices this week. However, as a customer, you won’t notice a difference.
I hope you and your staff are healthy and safe and please know we at Unymira are here to help.
Feel free to reach out to me personally with any concerns you may have.
Best regards,
Sven Kolb