USU presents innovations for digital customer service at Customer Contact Week
Unymira, a division of USU, will be presenting its digital customer service portfolio at Customer Contact Week (CCW) in booth 513.
- Jun 14, 2018
News
- May 15, 2018
USU showcases new customer-first solutions at the ICMI Contact Center Expo
“Customer first!” Unymira (a division of USU) is staying true to that motto at the 2018 ICMI Contact Center Expo to be held at the Walt Disney World® Resort in Orlando from May 21 to 24.
- Jan 24, 2018
Melita Ltd. turns to Knowledge Center for support in improving digital customer service
Melita Ltd. has selected the central knowledge database from the USU division unymira to help the company improve its services for all customer-related issues.
- Jan 15, 2018
USU pools digital customer-first solutions under new brand unymira
Effective January 2018, USU is pooling its established strategy and technology portfolio for customer and IT service in its new unymira division.
- Oct 19, 2017
USU self-service application awarded integration certification by ServiceNow
KCenter USU’s self-service solution Smart Link was awarded certification by ServiceNow. The certificate confirms that Smart Link has successfully passed a series of defined tests focusing on integration, interoperability, security, and performance.
- Oct 13, 2017
KCenter USU AG named as winner of the Contact Center Technology Award 2017
KCenter’s Knowledge Management solution recognized for innovative customer service technology and improving the customer experience
- Sep 20, 2017
KCenter USU Named to “20 Most Promising Knowledge Management Solution Providers 2017"
KCenter USU has been recognized as one among the elite group of companies that are featured in the Knowledge Management special edition of CIOReview magazine. The magazine gives in-depth insight into KCenter USU’s expertise in the Knowledge Management arena.
- Sep 11, 2017
KCenter awarded by CIOReview
With the Knowledge Management solutions Knowledge Center and the IT Self-Service Smart Link KCenter USU was awarded by CIOReview on their list of the 20 Most Promising Knowledge Management Providers 2017.
- Apr 12, 2017
Launch of New Live Webinar Series
Use the opportunity to gain free knowledge and best practice from our experts in our free webinars about knowledge management and IT self-service. New topics will be covered on a bi-weekly basis.
- Mar 29, 2017
USU Software AG announces final figures for 2016
The Management Board and the Supervisory Board of USU Software AG (ISIN DE000A0BVU28) will propose an increase in the dividend for 2016 of around 15% to EUR 0.40 per share at the Annual General Meeting on July 4, 2017.