News

May 18, 2020

Unymira Featured in Special Report on Knowledge Management

Unymira, a division of Aspera Technologies Inc., and CCW Digital, a division of the IQPC Customer Management Practice jointly announce the release of a new report on knowledge management in the contact center and customer service industries and its role in digital trans

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GARTNER REPORT: Justify Customer Experience Initiatives Using 4 Approaches

Overcome cost pressure and internal objects to CX projects and demonstrate the ROI of good service.

Read the Gartner Report