Unymira Smart Link is an intelligent IT self-service solution that provides a direct link between your employees and your IT department. With Smart Link employees can find answers to their IT related questions, and can easily contact the IT department if they have a more complex issue. Smart Link gives the IT department a single place where they can notify employees of the latest IT issues, software updates and security patches. Smart Link will reduce the number of questions directed to IT support, this will improve efficiency and will save you money.

Smart Link empowers both your employees and your IT department; your employees have the power to search for their own answers or easily create tickets for fast resolution, your IT department has the power to easily connect with the employees for seamless support. It does not matter whether a user submits a service request, reports a disruption, or has a general IT question. Smart Link provides all these functions within a single interface. Your existing systems, such as IT ticketing, service request applications, and document storage are not replaced, but complemented.  Smart Link is an App that can be installed on desktops, smartphones or tablets.