Florida

unymira at the ICMI Contact Center Expo 2019 in Florida

ICMI Contact Center Expo and Conference is the highest rated and most trusted Contact Center event in the industry. In May 2019, unymira is again part of the CC Expo at the Diplomat Resort in Hollywood, FL, where more than 1,500 contact center professionals come together for their industry’s signature event. Emphasizing the power of connecting, the CC Expo features inspiring keynotes, interactive learning sessions, behind-the-scenes site tours, and an enlightening Expo Hall. Bonded by common ideologies, attendees join forces for four days focused on elevating the customer experience.


If you are looking for a leading knowledge management solution to empower your agents or an intelligent web self-service platform with integrated chatbot delivering the experience your customers expect, come and connect with the unymira experts in the Expo Hall, booth #921.

ICMI CC Expo

Our ACTIVE knowledge base, Knowledge Center, is unique in the market and helps customer service agents to find answers easily and quickly. Our innovative technology enables contact centers to maximize productivity and to improve customer experience, through all support channels.


Get inspired by our intelligent Customer Self-Service Knowledge First, which guides your customers step by step through your website and quickly and precisely provides the right information relating to all issues. And be energized by a real and ideal chatbot experience with our Knowledge Bot.  
We are happy to share our innovative products with you!

More information about ICMI CC Expo


The event at a glance

May 13 - 16, 2019
The Diplomat Resort Hollywood
Florida
ICMI
Event website
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