Visit Us at the ICMI Contact Center Expo
This year, unymira is part of the ICMI Contact Center Expo at the Walt Disney World® Resort in Orlando, FL, where 1,500 contact center professionals come together for their industry’s signature event.
ICMI Contact Center Expo unites professionals looking to further their knowledge in an industry in constant transformation. As customer expectations continue to rise, it’s up to us—the contact center professionals—to rise with them.
Unymira is here to help contact center professionals do their job better, more efficiently and at a lower cost. We are proud to present at the ICMI CC Expo our ACTIVE knowledge base, Knowledge Center, which is unique in the market. Our solution helps customer service agents to find answers easily and quickly. Our innovative technology enables contact centers to maximize productivity and to improve customer experience, through all support channels.
In addition get inspired by our intelligent Web self-service Knowledge First, which guides your customers step by step through your website and quickly and precisely provides the right information relating to all issues.
Come visit our booth for a quick demo of our self-service products or to take a look at our knowledge base. We promise that you will not be disappointed! See us at booth #334!