CCW Digital Summit 2020
At CCW Online: New Standards For Customer Contact Performance, you will learn how to build a performance management strategy that aligns with what customers, agents and businesses really need in today's era. You'll know how to set the right metrics, develop the right coaching, select the right technology and build the right customer journeys.
CCW's digital summit is a series of sessions that run from 12-3 PM ET across three days.
- Sessions led by industry leaders and influencers
- Case study examples that will help get you ahead of the curve
- New technologies and best practices
- Answers to your key questions
- Available On-demand afterwards
Sign up for Unymira's talk: