Dec 01 - 03, 2020

CCW Future of the Contact Center

Join us at CCW Online's Future of the Contact Center for the latest research, case studies, and commentary to prepare you to thrive in the year (and years) ahead. An array of analysts, senior-level executives and innovative technology professionals will dive into emerging technologies, new marketplace factors and new customer expectations.

CCW Future of the Contact Center

GARTNER REPORT: Justify Customer Experience Initiatives Using 4 Approaches

Overcome cost pressure and internal objects to CX projects and demonstrate the ROI of good service.

Read the Gartner Report