Knowledge Management Platform Pricing:
Your Journey to Better CX Begins here

Select the package with features right for your business, enter a few details and let's get the conversation started. 

All plans include unlimited documents and unlimited attachments!

Foundation

Includes knowledge base with:

  • AI-powered search
  • WYSIWYG editor
  • Custom workflows & alerts
  • Article feedback
  • Cloud deployment

Build a solid foundation for your support!

Pioneer

Includes Foundation features plus:

  • Dynamic documents
  • Custom workflows
  • Rich search results
  • Decision trees or e-learning module
  • Cloud or on-premise deployment

Go a step further and level up your CX!

Visionary

Includes other package features plus:

  • Decision trees module
  • E-learning module
  • Advanced reporting & analytics
  • Customer self-service
  • Cloud or on-premise deployment

Scale with our omnichannel platform!

Choose your Package & Get Pricing

Lay the foundation for your CX strategy:

  • Purpose-built for customer service
  • Consistently meet KPIs & SLAs
  • Reduce support costs

Compare Plans in Detail

 

Features

Foundation

Pioneer

Visionary

Knowledge base   
AI powered search   
WYSIWYG editor   
Custom workflows & alerts   
Article feedback   
Bookmarks & notifications   
    
Decision trees * 
E-learning & testing * 
Interactive documents   
Editorial environment   
    
Advanced reporting & analytics   
Channel management   
Web self-service   

Hosting

   
Cloud (SaaS)   
On premise   

* Includes decision trees or e-learning module

White Paper: Knowledge Management for Customer Service

What makes knowledge management different? Discover the must-have features to include in your RFP, how KM can reduce operating costs and 6 steps for planning your next project.

Read it Free