The Leading Enterprise
Knowledge Management Platform

Discover Knowledge Center

Success for the Customer Journey

Unymira is part of the USU group, a leading European software company. We have over 40 years of experience providing innovative customer service products that empower you to deliver outstanding customer support and increase the ROI of your contact center. 

Our Products

Upcoming Events

unymira Events
Mar 02 - 04, 2020

Unymira at Call Center World 2020 in Berlin

Unymira at Call Center World 2020 in Berlin
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News

Feb 13, 2020

Unymira Releases New Case Study in Medical Industry

Unymira Releases New Case Study in Medical Industry
Feb 12, 2020

USU presents at the CCW 2020 Innovations for digital customer service

USU presents at the CCW 2020 Innovations for digital customer service
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Webinars

Feb - 26, 2020

CX Trends Driving Change in Contact Centers

CX Trends Driving Change in Contact Centers
On Demand

Advantages of professional Knowledge Management

Advantages of professional Knowledge Management
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Blog

Feb 05, 2020

3 Ways Contact Centers Add Value in Companies

3 Ways Contact Centers Add Value in Companies
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Better Customer Service Outcomes and Increased Customer Loyalty

Unymira is the one stop shop for digital customer service solutions. Our comprehensive knowledge management platform is unique on the market, offering decision trees, artificial intelligence, self-service, chatbots, social media integration and more. We enable customer service agents to find accurate and up-to-date answers quickly, every time. Contact centers worldwide use our software to maximize productivity, reduce workload and offer timely and consistent support in every channel while boosting key KPIs.

"Companies that focused on providing superior experience across customer journeys realized a 10 - 15 % increase in revenue and a 20 % increase in customer satisfaction."

- McKinsey -

Our Customers

Let's Deliver Outstanding Customer Experiences Together