The Leading Enterprise
Knowledge Management Platform

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Customer Service Solutions

Unymira is part of the USU group, a leading European software company. We have over 40 years of experience providing innovative customer service products that empower you to deliver outstanding customer support and increase the ROI of your contact center. 

Events

Customer Contact Week Logo
Aug 24 - 28, 2020

Customer Contact Week 2020 in Las Vegas

Customer Contact Week 2020 in Las Vegas
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Blog

May 15, 2020

There is No After Corona

There is No After Corona
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News

May 18, 2020

Unymira Featured in Special Report on Knowledge Management

Unymira Featured in Special Report on Knowledge Management
Mar 30, 2020

Unymira supports customer and IT service during Covid-19

Unymira supports customer and IT service during Covid-19
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Better Customer Service Outcomes and Increased Customer Loyalty

Unymira is the one stop shop for digital customer service solutions. Our comprehensive knowledge management platform is unique on the market, offering decision trees, artificial intelligence, self-service, chatbots, social media integration and more. We enable customer service agents to find accurate and up-to-date answers quickly, every time. Contact centers worldwide use our software to maximize productivity, reduce workload and offer timely and consistent support in every channel while boosting key KPIs.

Download the 2020 Knowledge Management Report

Learn which KM practices are ineffective, how to increase ROI via data aggregation and why a modern knowledge base is critical infrastructure for your customer support.

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