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Customer Service Solutions

Unymira is part of the USU group, a leading European software company. We have over 40 years of experience providing innovative customer service products that empower you to deliver outstanding customer support and increase the ROI of your contact center. 

Events

Customer Contact Week Logo
Aug 24 - 28, 2020

Customer Contact Week 2020 in Las Vegas

Customer Contact Week 2020 in Las Vegas
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Blog

Mar 18, 2020

5 Must Have Tools for Remote Work

5 Must Have Tools for Remote Work
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News

Mar 30, 2020

Unymira supports customer and IT service during Covid-19

Unymira supports customer and IT service during Covid-19
Mar 19, 2020

A Message from Unymira's Leadership regarding Covid-19

A Message from Unymira's Leadership regarding Covid-19
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Better Customer Service Outcomes and Increased Customer Loyalty

Unymira is the one stop shop for digital customer service solutions. Our comprehensive knowledge management platform is unique on the market, offering decision trees, artificial intelligence, self-service, chatbots, social media integration and more. We enable customer service agents to find accurate and up-to-date answers quickly, every time. Contact centers worldwide use our software to maximize productivity, reduce workload and offer timely and consistent support in every channel while boosting key KPIs.

NEW for 2020: Are Chatbots Ready for the Future?

How necessary is AI for most chatbot purposes? How many companies have actually deployed chatbots? Does the exicetement match the business reality?

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